Performance Reviews Vs Coaching Conversations Performance Reviews can be archaic, negative events measuring past performances and providing opinion-based metrics that do not inspire or motivate. In fact, they stress some people out, and others are just bored with the tick-and-flick process. To put it simply they are often one-directional (manage...

Workplace Culture – who cares??? If values are about the 'what & why' of an organization, then culture is the 'how' -- the way in which those values are actioned daily. Workplace culture simply means “how we do things around here.” Culture is key to unlocking a business’s greatest potential , yet managers often struggle to identify a...

101 Business Practices Know Your Numbers! It's vital to the sustainability of your business. Financial Health Check! Facilitated by a Chartered Accountant. Cash flow projections, Report reading, Balance sheets, Budgets – Improve them all! This is an interactive Financial Health Check with a Chartered Accountant. • How to read P&Ls • How to ...

Think Tank - brainstorm with like-minded business owners Up for discussion - Workflow Automation, Exit & Succession Planning, HR Advice, Financial / Business Projections, Increasing Productivity, Risk Management, Resilience, Diversifying .......... Shiift is offering a fantastic monthly forum for groups of like-minded business owners to b...

Communication is not simple, and communication, when we are not face to face with our audience, it's fraught with danger through ambiguous messages and meanings. Enjoy our tips for reducing email stress: Send fewer emails – the more you send the more you receive, and that’s stressful – for you and everyone else. Respond quickly – tr...

Tradies – I love them! Honest, hard-working guys and girls who are head-down, bum-up knee-deep in physical work every day. Being so hands-on busy means little time for personal development and little, if any, exposure to personality types and the MBTI. Every personality workshop with trades-persons is a fantastic experience – for us and for them. Cracki...

Customers who are willing to refer your business to friends, family, colleagues – anyone who will listen. Providing this type of excellent customer service starts with a genuine desire to ‘delight’ your customers, but you also have to think beyond just the transaction. You need to consider the cumulative experience your customers have ...

think...explore...become In this highly competitive marketplace, a strong company structure & workplace culture are key to high employee engagement, increased productivity, consistent customer satisfaction - and, ultimately, increases your business’s financial health. Shiift provides mentoring for businesses in the growth phase to better...

Creating the workspace where we all want to be . . . We spend all week with the same group of people, fulfilling the same set of duties, something's bound to start getting on your nerves. Why do co-worker's tick us off, why do some people's communication drive us crazy? Learning how to handle different personalities i...

Who the hell can afford a dedicated Human Resources person when you only have 5 staff???? HR has become a minefield of problems, extra work load, legislation, Awards, and paperwork, paperwork, paperwork . . . . And it feels like every day we hear about another person being fined for underpaying their staff. Quite often it is just too hard to nav...

Fight or flight - ignore or ignite! How do you cope with conflict??? Did you know most of us still use the same techniques we learned in the schoolyard - that's why we are so bad at it! As we grow up some of our coping techniques don't get built upon and allowed to mature with on. Unfortunately, conflict is one of those skills we just don't see a need ...

Judy & her TOP 5 Strengths Input – I constantly collect and hoard info! (Understanding this I now know to look for who needs it; & to put a timer on accumulating it!). Achiever – I need to get shit done – constantly!! (Knowing this, I now know not to beat myself up when I don’t tick everything off my lis...

The clock’s ticking Baby-boomers. It’s time to embrace change, peeps! Millennials are sooooo yesterday - we are already on to Gen Y & Z . . . so get on the bus Baby-boomers and learn what makes Millennials tick! Purpose - Millennials want a purpose . . . “Why?????” I hear you yell. Well, the days of leading punitively are over. No-one i...

“Sometimes people just send us bat-shit crazy!" If you struggle managing people, hopscotching through a minefield of potential conflict every day, & you continue to wonder why you have to be a: 1. Counsellor, 2. Mum, 3. Psychologist, 3. Referee, 4. Friend, 5. Teacher, 6. Drinking buddy &...

Today all of us have the ability to be an ‘expert’ at anything. We no longer need to retain information when we have all the information we need at our fingertips. We don’t need to be the smartest person in the room when we have Google. So what sets us apart from others??? – our ability to interact, engage and communicate bett...

Imagine if you could create the exact change you need in your work & your personal life with least amount of effort?! Knowing and understanding our unique potential strengths gives us unlimited fuel for this fire. A strengths-based approach is about capitalising on the things we are already good at . We all want to be in that state of 'flow...

` Conflict – there are those who avoid it as much as possible; those who seem to attract it wherever they go; those who thrive on it – and those who are adept at resolving any situation that confronts them - turning a negative into a positive! Which one are you?? For most people it's not the latter! When it comes to managing conflict in the ...

Communicating with Introverts & Extroverts in a manner which is relatable to them - not yourself - is essential for connecting with your staff, your customers and your peers. Believe or not - if we continue to communicate in the same way every day to everyone we meet we really are only connecting with half our audience. That's where the MBTI T...

What a great weekend spent helping some awesome people identify what they are innately good at & harnessing those strengths! Strengths-based coaching is a great tool for everyone - young, old, those searching for answers, those searching for something new . . . we can all benefit from identifying our strengths and understanding what we are innately good...

You’ve always loved your work and you're good at it; so good you've been promoted! This sounds great in theory but how does it work in reality? To go from being 'one of the team' to now 'managing the team' takes self-awareness and respect; awareness that you cannot step into a role and expect everyone to follow your directions – you still have to earn their...