Customer Service
 

Excellent customer service creates excellent customers! Our three customer service workshops cover all aspects of your customer service requirements: Delighting Your Customers Complaint Management...

'Mate2Manager'
 

For those promoted from 'team-mate' to managing your team-mates, the transition from 'doing' to 'managing' requires a whole new mind-set! Our half day workshop will lead participants through a ste...

Conflict Management

Our Conflict Management workshop covers all aspects from prevention through to mediation and resolution. You will leave this workshop knowing how to create a workplace environment which promotes cohes...

Time Management

Time Management - we could all use a little more efficiency so we can spend more time doing what we love! Join us on this workshop to discover: Identifying key factors & behaviours which affec...