Team Development

How do you harness the strengths of so many different personalities and create an awesome team - aligned and motivated to achieve your goals? It's what Shiift does every day!

Our workshops are designed to reignite the excitement of why your team choose to come to work every day.

MBTI
The Myers-Briggs Type Indicator is the recognized global leader in personality assessments.

Gain increased awareness of yourself, your motivations, behaviours, strengths & areas of growth. The MBTI provides greater understanding of personality differences in those around you and appreciation of the strengths these bring to a team environment. This workshop will change your workplace!

WHAT WE DO:

On-line assessment & individual report; Team Workshop
Conflict Management

STRENGTHS-BASED COACHING
Our Strengths-based Workshops create the foundation to build strong people, strong teams and strong culture. By enhancing & developing our strengths individuals and organizations can achieve significant, long-term positive results.

You will identify individual & team strengths & learn how to apply these strengths to accelerate both your team and your business to achieve greater potentials.

WHAT WE DO:

On-line assessment
1:1 coaching on individual’s unique strengths
Workshop as a team to identify collective strengths and harnessing these to accelerate the business.

CREATING YOUR PURPOSE
This workshop steps the team through collectively discovering the company’s ‘why’ statements; your ‘purpose’ - which motivates and drives people’s actions.

We will review / create Purpose Statements, aligning team goals to company goals; creating 5 value statements to motivate and drive desired organisational behaviours. Departments, teams & sub-teams will develop their own “Team Charter” - a values-based statement which drives their own department’s purpose every day.

WHAT WE DO:

A motivating workshop which reminds your team why they chose your business; how their actions drive and influence others' & ultimately influences customer experience.
Teams finish the workshop cohesive, aligned and motivated!

CUSTOMER SERVICE

Body language, building customer loyalty, customer-centric strategies, identifying your point of difference & creating customer ‘delighters’ – your team will create a strong blueprint for exceeding customer service levels.

This is a great motivational workshop as your team identifies what they currently do very well and brainstorm unique ‘delighters’ – to take your customer experience to the next level. Your team will leave this workshop feeling excited about the journey ahead! Greater still, they will leave aligned to the organisational goal by a common pathway.

WHAT WE DO:

Workshop the strategies above & create a blueprint to accelerate your business’s service levels. (Forward your ‘pain-points’ to be included in our 'problem-solving section).

CONFLICT MEDIATION

Relationships broken down?

Our experienced facilitator will navigate participants through ‘levels of irritation’ to a realistic, positive outcome which works for everyone. Participants will develop a greater awareness and understanding of causative factors and the ability to identify triggers to avoid future conflict.

Our mediation dissolves current conflict, hits the 're-set' button for all involved, and provides the tools to avoid future replays.

BUILD YOUR OWN WORKSHOP

We tailor workshops to achieve the outcomes you need.

Combining motivational, customer service, strengths-based, MBTI, Leadership strategies and more . . .

Discuss your requirements with us today!