Professional Development for managers, supervisors, team leaders.

Target Audience

Newly-appointed managers, team leaders, supervisors; potential future leaders; managers/supervisors with limited, or no previous leadership training; those wanting a refresher


Do you have managers or leaders? This mid-tier Leadership Program is the ‘How To’ of creating a workplace built on respect, trust & accountability. Learn how to really create sustainable change which shows an impact on your P&L – not just a quick fix. Our stepped monthly modules include support of implementation into your workplace – we make your team-members accountable!

Modules cover understanding of personalities; communication styles, how to effectively delegate, manage time, create mutual accountability, problem solve & have difficult discussions and crucial conversations. Participants will learn the art of effective & engaging feedback, creating desired workplace culture, & how to ultimately create a self-motivated environment by aligning values, priorities & expectations.

Let us teach you to create the environment which increases productivity, accountability, increased profitability & repeat customer loyalty & happiness!

Without leadership your workplace will suffer high staff turnover, a negative culture, lack of care, safety, or motivation.

This program steps up everyday ‘managers’ into leaders who people trust, respect, listen to, & follow.

Our point of difference is stepping our leadership modules out over 4 months & monitoring accountability & implementation into your workplace. Participants will be coached in affecting positive change directly into the workplace.

Participants will learn how to:

Create trust, respect & accountability
Identify irritations & manage potential conflict
Motivate & engage their team-members
Focus on team vs self (parking your ego)
Deliver feedback which is ‘palatable’ – accepted & implemented
Delegate & problem-solve effectively
Build the workplace & people culture your business needs

Modules are delivered monthly to allow participants time to implement & achieve sustainable change.


We deliver our programs nation-wide

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Download the product brochure HERE


4 x 6 hour sessions – monthly


$1,700 ex. GST

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Session 1

    • Creating & building Self-leadership
    • Trait identification for leadership (self-assessment)
    • Creating capacity for self-awareness & self-management
    • Identifying self-leadership style / preference
    • Traits & characteristics
    • Building confidence in your new capacity (role)
    • What I bring / What I need
    • My Worldview – My Values, beliefs, perspectives, biases & priorities (understanding perspectives)
    • Online assessment & individual 13 page Personality Type report.
    • Understanding personality types
    • How to adapt communication style to suit personality type
    • Increase & enhance communication skills and decrease conflict & irritations.
    • Builds greater awareness & understanding of personality differences & the strengths of having a diverse team.
    • How to manage different personality types to gain more positive outcomes
    • Increased capacity to coach / communicate effectively

Session 2

    • Adapting communication styles & approaches – what’s in it for you
    • First impressions, building rapport
    • Effective communication techniques
    • Verbal & non-verbal communication
    • Preferred formats – being audience-centric
    • Structures & Platforms
    • Communication Styles
    • The Art of Listening
    • Effective Listening Frameworks
    • Understanding Emotional Intelligence (EQ)
    • Sarcasm vs humour
    • Why irritations and conflict occur
    • The science behind why we struggle with confrontation & conflict
    • Language – reframing, rephrasing, self-regulating
    • Body language – self-awareness of what you’re really saying (80% of communication is non-verbal)
    • Taking the fear out of feedback
    • Conflict resolution template

Session 3

    • Leading with ‘Why’
    • Intrinsic vs Extrinsic motivation
    • Constructive & positive feedback
    • Difficult feedback made easy
    • Receiving negative feedback
    • Motivating through recognition
    • Recognition Script – template for success
      • How to build engagement
      • Building loyalty, trust & accountability
      • Problem-solving as a team-builder
      • Strength of diverse teams
      • Team Identity – making it work for you
      • What is your culture?
      • Creating kick-ar$e inductions which work!

      Session 4

        • Responsibility vs Accountability
        • Creating a culture of mutual accountability
        • Simple Accountability Template
        • Clarity of Expectations
        • Creating team accountability
        • Why your team lacks accountability (self assessment exercise)
        • Why you need to delegate – the motivators
        • Ineffective delegation & dysfunction
        • Deciding factors
        • Framework of successful delegation
        • Progression & development of Gen Z
        • Delegation avoidance cycle – a self-assessment
        • Delegation Process – the template
        • When delegation doesn’t work . . .
        • Reactive vs Proactive delegation
        • Factors & behaviours causing dysfunction
        • Prioritising tasks & factoring interruptions; proactive vs reactive
        • Multi-tasking – a self-assessment
        • Batching & Chunking
        • Harnessing energy cycles
        • Time Management Tips & Hacks
        • Identifying & managing procrastination
        • Managing distractions
        • Priority Matrix


      Want to hold this program in-house for your teams? Contact Us to learn more.