Today all of us have the ability to be an ‘expert’ at anything. We no longer need to retain information when we have all the information we need at our fingertips. We don’t need to be the smartest person in the room when we have Google.
So what sets us apart from others??? – our ability to interact, engage and communicate better than anyone else.
Millenials / Gen Y’s are entering the workforce with completely different mind-sets and different social skills. They are geared towards communicating on-line rather than in-person; one eye is on their current task and the other on their social media ‘ping’s, tweets, chats and ‘likes’. This doesn’t make for an awesome customer experience, nor a very inspiring manager; and leadership skills is usually what sets Candidate A apart from Candidate B in any interview process.
Gallup’s research supports the # 1 reason employees leave a workplace is due to the relationship with their immediate supervisor. If we aren’t teaching our supervisors how to engage, connect with, or relate to their team then we are throwing buckets of money out the window in staff turn-over, onboarding, and training costs.
We need to develop our key people to learn the basic skills of how to inspire, motivate and engage with others around them. I know from my own experience and that of my clients – the majority of people are happy to stay in a workplace where they feel valued, recognised and have the ability to make a difference – rather than take a payrise and go to a workplace where there is no value place upon them, they have no say, receive minimal feedback and are treated like a mushroom. . . .
When we look after our people, our people look after our business. If you or your staff are looking for leadership development join the many who are counteracting the current ‘Emotional Intelligence’ skills shortage and contact Shiift today.
Thank you for contacting us!
We will be in touch shortly to provide more information. We look forward to helping you and your business.
- the Team at Shiift