It's hard to put yourself out in front and take responsibility for all the failures, flaws & bombs in regards to your own businesses. Constructive criticism takes on a whole new outlook when it's solely aimed at you and no-one else. This is the path I have been tip-toeing along since I jumped off the cliff and created my own business - for the first time 'sans business partners'.
It has taken a long time, but after being in business for over 20 years I came to the realisation that it wasn’t the businesses that I loved – it was the people in it.
I absolutely loved
the people I worked with, the teams I got to be a part of, and the leadership roles I grew within. However, after growing from 50-200+ employees in our last business it was time to step out and hand the reins to our savvy business partner. I had to admit that my own business had outgrown me - I had hit my ceiling. Yow, that hurts to admit!
Over time I watched many changes occur within what originated as a 'family-owned small business'. Growing from 50-200+ incurs changes in workplace culture, attitude, behaviours, expectations, skill-sets, and beliefs. I stood back and wondered – what creates these changes, why did things have to change, why did some teams/departments seem to kick goals effortlessly but other teams struggled with conflict, and very different outcomes. And ultimately, was it our fault?
I spent the next four years studying Behavioural Science majoring in Psychology and Organisational Behaviour with my focus on what drives behaviour
, what motivates us to improve or change our behaviour, what makes us want to work really hard for a manager and also what irritates us about other managers?? Ultimately I wanted to know what is the formula
for our successes so we know how to repeat it again.
What I discovered made absolute sense and can be simplified by saying "If you look after your people – they will look after your business" – it seriously is that simple!
Working out how to create this culture is a simple process but it must be realistic & sustainable, and it must be done in a way which is easy for you
. There is no "one size fits all" - the process has to work for the individual. If you say you are going to create change you have to be able to deliver this promise – and more importantly - continue it! Starting and stopping guarantees negative outcomes.
Enjoying what I thought was my semi-retirement, I fell into helping a few business friends . . . . which developed into helping a few clients . . . which has now grown exponentially into a business I absolutely LOVE!My passion
– identifying what is driving the behaviour in your workplace & creating positive, long-term change.My belief
– every person deserves a workplace which motivates, appreciates, values and supports their team-members. Every employer deserves to be proud of their business & have time to 'stop and smell the roses' in their business.My goal
– share this formula with as many people as possible and create kick-arse workplaces where the business owner becomes the ‘employer of choice’ - only the best people apply, team-members are happy to be at work, fulfilled in their roles, and provide a customer service experience second to none.
It’s simple, it’s easy, it’s achievable and benefits you, your people, your business . . . . can I help you? Come and join me . . . .
Thank you for contacting us!
We will be in touch shortly to provide more information. We look forward to helping you and your business.
- the Team at Shiift