Blog

Think Tanks

Think Tank - brainstorm with like-minded business owners Up for discussion - Workflow Automation, Exit & Succession Planning, HR Advice, Financial / Business Projections, Increasing Productivity, Risk Management, Resilience, Diversifying .......... Shiift is offering a fantastic monthly forum for groups of like-minded business owners to b...

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Reduce Email STRESS!!

Communication is not simple, and communication, when we are not face to face with our audience, it's fraught with danger through ambiguous messages and meanings. Enjoy our tips for reducing email stress: Send fewer emails – the more you send the more you receive, and that’s stressful – for you and everyone else. Respond quickly – tr...

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Hat off to the tradies!

Tradies – I love them! Honest, hard-working guys and girls who are head-down, bum-up knee-deep in physical work every day. Being so hands-on busy means little time for personal development and little, if any, exposure to personality types and the MBTI. Every personality workshop with trades-persons is a fantastic experience – for us and for them. Cracki...

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Excellent customer service creates loyal customers - for life!

Customers who are willing to refer your business to friends, family, colleagues – anyone who will listen. Providing this type of excellent customer service starts with a genuine desire to ‘delight’ your customers, but you also have to think beyond just the transaction. You need to consider the cumulative experience your customers have ...

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think...explore...become

think...explore...become In this highly competitive marketplace, a strong company structure & workplace culture are key to high employee engagement, increased productivity, consistent customer satisfaction - and, ultimately, increases your business’s financial health. Shiift provides mentoring for businesses in the growth phase to better...

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Worklife, work-life balance is there such a thing?

Creating the workspace where we all want to be . . . We spend all week with the same group of people, fulfilling the same set of duties, something's bound to start getting on your nerves. Why do co-worker's tick us off, why do some people's communication drive us crazy? Learning how to handle different personalities is the first step to cre...

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