We have all watched with great interest, the political argy-bargy currently being played out in the US. To break it down from a leadership perspective, Trump’s leadership style is typically aggressive. Aggressive Leadership is a leadership style which purposely seeks a win-lose outcome. This leader style seeks to win at all costs which is particularly…
Monthly Archives: November 2020
Communication is not simple, and communication, when we are not face to face with our audience, it’s fraught with danger through ambiguous messages and meanings. Enjoy our tips for reducing email stress: Send fewer emails – the more you send the more you receive, and that’s stressful – for you and everyone else. Respond quickly…
Tradies – I love them! Honest, hard-working guys and girls who are head-down, bum-up knee-deep in physical work every day. Being so hands-on busy means little time for personal development and little, if any, exposure to personality types and the MBTI. Every personality workshop with trades-persons is a fantastic experience – for us and for…
Customers who are willing to refer your business to friends, family, colleagues – anyone who will listen. Providing this type of excellent customer service starts with a genuine desire to ‘delight’ your customers, but you also have to think beyond just the transaction. You need to consider the cumulative experience your customers have when they…
In this highly competitive marketplace, a strong company structure & workplace culture are key to high employee engagement, increased productivity, consistent customer satisfaction – and, ultimately, increases your business’s financial health. Shiift provides mentoring for businesses in the growth phase to better manage their future by implementing systems, up-skilling staff, and empowering managers to best manage…
Creating the workspace where we all want to be . . . We spend all week with the same group of people, fulfilling the same set of duties, something’s bound to start getting on your nerves. Why do co-worker’s tick us off, why do some people’s communication drive us crazy? Learning how to handle different…
Who the hell can afford a dedicated Human Resources person when you only have 5 staff???? HR has become a minefield of problems, extra work load, legislation, Awards, and paperwork, paperwork, paperwork . . . . And it feels like every day we hear about another person being fined for underpaying their staff. Quite often…
Judy & her TOP 5 Strengths Input – I constantly collect and hoard info! (Understanding this I now know to look for who needs it; & to put a timer on accumulating it!). Achiever – I need to get shit done – constantly!! (Knowing this, I now know not to beat myself up when I don’t tick…